Terms and Conditions

TERMS AND CONDITIONS 

These Terms and Conditions set out the rules for using the Baby Legs Bags Online Store, placing orders for products available in the Online Store and for custom orders, delivering ordered products to the Customer, payment procedures, the Customer's right to cancel an order and withdraw from the Agreement, and the rules for submitting and handling complaints. Please read these Regulations before making a purchase in our Online Store.

GENERAL PROVISIONS

  1. The Online Store available at www.babylegsbags.com, is run by Ewelina Zatylna, who runs a business under the name Baby Legs - Ewelina Zatylna, with its registered office at ul. Słoneczna 3, 66-437 Ownice, Poland, registered under REGON 389937202, NIP 4290021141, hereinafter referred to in these Regulations as Baby Legs Bags.

  2. Contact details: 

    1) Correspondence address: ul. Słoneczna 3, 66-437 Ownice, Polska 
    2) E-mail: hello@babylegsbags.com
    3) Phone number: +48 796 060 391

  3. Products offered by the Baby Legs Bags Online Store are described in detail regarding their characteristics, fabrics and properties. Please note that color differences between the received goods and the photos presented in the Store may result from monitor settings and lighting conditions during the photo session.
  4. Information about products in the Baby Legs Bags store, such as descriptions and prices, constitutes an invitation to enter into a sales agreement within the meaning of Article 71 of the Civil Code and these Terms and Conditions. 5. All photos on the website are my property. 

DEFINITIONS:

ONLINE STORE – the Service Provider’s online store available at the Internet address: www.babylegsbags.com

CUSTOMER – a natural person, legal person, or an organizational unit without legal personality, having full legal capacity, who has made a purchase in the Online Store under the rules specified in these Regulations.

BUSINESS DAYS – weekdays from Monday to Friday, excluding public holidays

PURCHASE OFFER – an offer to conclude a Sales Agreement by the Customer upon finalizing the purchase process in the Online Store.

ORDER – all products indicated by the Customer in the Purchase Offer and accepted by Baby Legs Bags for execution.

ORDER PROCESSING TIME – the time required for Baby Legs Bags to prepare the Order and dispatch the shipment to the Customer.

ORDER DELIVERY TIME – the time required for the Delivery Company to deliver the Order to the address indicated by the Customer, calculated from the moment Baby Legs Bags dispatches the shipment.

PRODUCT PRICE – the gross price of a single unit of the product determined by Baby Legs Bags and indicated on the product page.

FINAL PRICE – the gross price of a single unit of the product, reduced by current or Customer-specific discounts determined by Baby Legs Bags, presented in the "cart" section in the summary of the purchase process. The Final Price of the Product cannot be higher than the Product Price specified on the product page.

TOTAL PRICE – the sum of the Final Prices for all products included in the Purchase Offer or Order.

SHIPPING COSTS – the costs determined by Baby Legs Bags for sending the order to the Customer according to the selected delivery method to the specified address.

PURCHASE OFFER VALUE – the sum of the Total Price and the Shipping Costs for a specific Purchase Offer.

ORDER VALUE – the sum of the Total Price and the Shipping Costs for products included in a specific Order accepted for execution.

COURIER COMPANY – an entity providing transport services designated by Baby Legs Bags to perform its obligations related to the delivery of the order to the Customer.

PROOF OF PURCHASE – any document confirming the purchase of a given product in the Baby Legs Bags store. In particular, these include documents such as an invoice, receipt, transfer confirmation, order fulfillment confirmation, or shipment dispatch confirmation to the Customer.

CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

REGISTRATION AND PLACING ORDERS

  1. Purchases can be made 24 hours a day, 7 days a week, via the Internet on the Online Store's website.
  2. The Customer submits an offer to conclude a Sales Agreement by clicking the "Place Order" button in the "Cart" section.
  3. By placing an order, the Customer declares that they have read these Regulations and ignorance of the Regulations does not exempt the Customer from the obligation to comply with them.

  4. Registration is possible on the Store's website. Registration is a one-time process. For each purchase, the Customer uses the login and password previously established on the Online Store's website.

  5. The login and password are confidential. The Customer is solely responsible for damages caused by disclosing them to third parties.

  6. Products indicated in the Purchase Offer are not reserved and may be purchased by other Customers.

  7. In the Purchase Offer, the Customer specifies:

    1) The product(s) to be covered by the Sales Agreement, their features and quantity.
    2) Correct shipping data, including: the Customer's first and last name, company name (optional), exact address (company headquarters and/or delivery location) containing the street name, house and apartment number, postal code, city name, and country.
    3) The Customer's active e-mail address.
    4) The Customer's active phone number.
    5) The payment method.

  8. The Customer bears sole responsibility for the accuracy of the data provided and assumes all financial costs associated with address errors (in particular, the costs of sending the package to the wrong address and the costs of returning a shipment to the sender).

  9. Baby Legs Bags sends an automatic confirmation of receipt of the offer to the e-mail address indicated in the Purchase Offer. This is not a confirmation of accepting the order for execution or of concluding the Sales Agreement.

  10. Baby Legs Bags may refuse to accept the Purchase Offer without giving any reason at its sole discretion. Reasons for not accepting a Purchase Offer may include the unavailability of a product, restrictions related to its shipment, the Customer's inability to send a payment or the Customer's failure to meet the criteria specified in the Terms and Conditions.

  11. Baby Legs Bags bears no liability to the Customer or third parties for the non-acceptance of the Purchase Offer.

ORDER CANCELLATION

  1. After submitting a Purchase Offer, the Customer may cancel it by sending an appropriate notice to Baby Legs Bags at hello@babylegsbags.com, provided that the cancellation message is sent before receiving the confirmation of acceptance of the Order.

SALES AGREEMENT

  1. The Sales Agreement is concluded when Baby Legs Bags sends the Customer a confirmation of acceptance of the Order for execution to the Customer's e-mail address.

  2. Failure to confirm the acceptance of the order for execution within three Business Days from sending the Purchase Offer means the non-acceptance of the Purchase Offer.

  3. Baby Legs Bags may accept only a part of the products indicated in the Purchase Offer for execution. In such a situation, the Customer will receive a confirmation of acceptance of the partial Order for execution with an appropriate explanation of the situation and proposals for the most beneficial solution for the Customer.

  4. Based on the Sales Agreement, Baby Legs Bags undertakes to transfer ownership of the products to the Customer and to deliver them to the Customer in accordance with the provisions of these Terms and Conditions, and the Customer undertakes to pay Baby Legs Bags the Order Value and to collect the Order.

PRODUCT PRICES

  1. The binding price of the product is the Final Price provided in the order summary in the "Cart" section.

  2. All prices on the Baby Legs Bags website are given in Polish zloty (PLN) and/or Euro (€).

  3. The Purchase Offer Value is provided in "your purchases" in the "cart" section after indicating the delivery location of the Order and the payment method.
  4. Baby Legs Bags may change Product Prices on an ongoing basis and conduct various promotional campaigns and sales. Purchase Offers submitted before the publication of such changes will be processed under the previously applicable rules.

FORMS OF PAYMENT

  1. Payment can be made via:

    1) PAYPAL electronic payment system (also supports foreign transfers, credit cards)
    2) Przelewy24 payment system
    3) PayU payment system
    4) Transfer to the Baby Legs Bags bank account:

    a) SANTANDER BANK: PL58 1090 1900 0000 0001 4867 6288, Baby Legs - Ewelina Zatylna, ul. Słoneczna 3, 66-437 Ownice, Polska

    b) REVOLUT: LT16 3250 0313 6628 5374, Baby Legs - Ewelina Zatylna, ul. Słoneczna 3, 66-437 Ownice, Polska 

  2. The Customer makes payment for the Order in advance, no later than within 7 Business Days from the date of receiving the confirmation of acceptance of the Order for execution from Baby Legs Bags. This confirmation contains all necessary data for payment, including the Order Value.

  3. Payment of the Purchase Offer Value may be made before Baby Legs Bags accepts the Purchase Offer for execution. In such a case, it will be treated as an advance payment to which the legal provisions on down payment (earnest money) do not apply. If the Purchase Offer is not accepted by Baby Legs Bags or only a part of the Purchase Offer is accepted for execution, the advance payment will be refunded to the Customer in full, or the difference between the paid amount and the Order Value accepted for execution will be refunded.

ORDER DELIVERY

  1. Baby Legs Bags delivers ordered products:

    1) Within the Republic of Poland (domestic shipping) via InPost according to the provider's rules and regulations, or another intermediary upon prior agreement with the Customer (at the Customer's explicit request).

    2) Abroad via Poczta Polska (Polish Post), DHL and DPD according to the provider's rules and regulations.

  2. The cost of delivering the shipment to the Customer is borne by the Customer. The current delivery price list is available on the Baby Legs Bags website under the shipping tab.

  3. Upon accepting the shipment from the courier, the Customer should carefully check the packaging and its contents. In case of damage, the Customer should contact Baby Legs Bags via e-mail: hello@babylegsbags.com or directly with the delivery company.

ORDER FULLFILMENT

  1. Order fulfillment is understood as the completion and correct dispatch to the Customer of the shipment containing the products accepted for execution in the Order acceptance confirmation.

  2. Orders accepted for execution will be fulfilled immediately upon receiving payment confirmation on the Baby Legs Bags account, but no later than within 15 Business Days.

  3. Products unavailable at the time the Customer submits the Purchase Offer, or personalized and custom-made products are sent to the Customer within the time individually agreed upon via e-mail.

  4. The Customer will receive an e-mail notification from Baby Legs Bags with confirmation of dispatch of the shipment and the tracking number.

PRODUCT EXCHANGE

  1. Due to the individual character of some items offered by Baby Legs Bags, not every product may be subject to exchange. This limitation particularly applies to items custom made to the Customer's. Therefore, if in doubt, please contact Baby Legs Bags directly via e-mail: hello@babylegsbags.com to determine if an exchange will be possible. 

  2.  Each case of exchanging goods for a different unit is treated individually and such an exchange is possible. Excluding custom made bags for individual order.

  3. The intent to exchange a purchased item must be reported via e-mail to Baby Legs Bags no later than 14 days from receiving the shipment, indicating in the e-mail which item the exchange is for and providing proof of purchase.

  4. If Baby Legs Bags confirms that an exchange is possible, the Customer covers the cost of shipping the exchanged items to and from the Online Store.

  5. An exchange agreed upon with the Online Store is only possible if the returned goods show no signs of use and are equipped with their original tags.

WARRANTY CLAIMS

  1. Complaints must be submitted by the e-mail or postal address of Baby Legs Bags indicated in §1 point 1. of the Terms and Conditions, no later than two months from the discovery of the product defect, and within 2 years from the date the product was handed over to the Customer.

  2. Complaint Procedure:

    1) Please send a photo of the product (especially the defect) with a description of the defect.

    2) Baby Legs Bags will make a decision on the validity or invalidity of the complaint within a period not exceeding 30 days from the date of receiving the notification.

  3. If the complaint is accepted, the defective product should be delivered at the expense of Baby Legs Bags to the address indicated in §1 point 1. of the Terms and Conditions in the manner specified in the e-mail regarding the complaint.

  4. Baby Legs Bags will, at its own cost, send the Customer a repaired product, a new unit or refund the money – depending on the Customer's request – immediately, but no later than within 30 days of receiving the defective product.

RIGHT TO WITHDRAW FROM THE AGREEMENT

  1. The CONSUMER may withdraw from the purchase (withdraw from the sales agreement without giving a reason) of goods purchased in the Baby Legs Bags Online Store within 14 days from the date of receiving the shipment.

  2. The right to benefit from the provisions in point 1, the Consumer is obliged to provide Baby Legs Bags with a written statement of withdrawal from the concluded Sales Agreement. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal may be made, for example:

    1) In electronic form via e-mail to the following address: hello@babylegsbags.com;

    2) In writing to the address Baby Legs - Ewelina Zatylna, ul. Sloneczna 3, 66-437, Ownice (Poland);

  3.  In the case of the Consumer withdrawing from the agreement under the procedure described above, they are obliged to return the purchased product at their own expense in an unchanged condition allowing for an unequivocal determination that the product has not been used, in the original packaging, within 14 days from the date of withdrawal from the agreement to the Baby Legs Bags address indicated in §1 point 1. of the Terms and Conditions.

  4. The Baby Legs Bags store does not accept cash-on-delivery shipments.

  5. If the withdrawal from the agreement is effective, Baby Legs Bags will refund the CONSUMER the price for the product (along with the shipping costs).

USER DATA / PERSONAL DATA

  1. By making a purchase in the Baby Legs Bags Online Store, the Customer consents to the processing of personal data for the purpose of order fulfillment.

  2.  The Customer's personal data registered in the Online Store are processed by the Seller, that's meant by the company Baby Legs - Ewelina Zatylna, NIP 4290021141, ul. Sloneczna 3, 66-437 Ownice (Pland), as the personal data administrator, based on the Act of May 10, 2018, The protection of personal data and the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) of April 27, 2016 (Official Journal of the European Union L No. 119, p. 1) ("Regulation") for purposes related to transactions carried out within the Store and for purposes arising from the legitimate interests pursued by the Seller, as well as based on the Customer's consent – for purposes consistent with the content of the granted consent, including commercial and marketing purposes.

  3. In accordance with the aforementioned Act and Regulation, Customers have the right to access their personal data, correct it and request its deletion.

FINAL PROVISIONS

  1. Baby Legs Bags may cease providing services, change the offer or withdraw offered products at any time without giving any reason. These changes do not affect the execution of Sales Agreements concluded before the introduction of these changes.

  2. In matters not regulated by these Regulations, the provisions of the law applicable in the territory of the Republic of Poland shall apply. In particular the Civil Code and the Consumer Rights Act.

  3. All names, pictures, descriptions and designs of products offered by Baby Legs Bags in the Online Store are the property of Baby Legs Bags and may be protected and reserved under the provisions of the Industrial Property Law or other regulations.

  4. In the event of a change to the Regulations, Sales Agreements concluded before the introduction of the changes are executed according to the rules applicable at the time the Sales Agreement was concluded.

  5. These Regulations are effective from October 1, 2024.